MESA AMPHITHEATRE
FAQ & POLICIES


 

Official Tickets for events at Mesa Amphitheatre are sold exclusively via mesaamp.com

Purchasing tickets from any third-party reseller is done at the risk of the buyer

(Resellers like StubHub, Vivid Seats, Seat Geek, Ticketfly, Craigslist, ect) 

We are unable to guarantee or verify tickets purchased from a third-party

All Tickets Purchased through mesaamp.com are non-refundable


(see full Ticket Policy)
(We have the right to suspend or void any tickets if we find any fraudulent activity on your account)

E-Ticket- Tickets will be automatically sent via e-mail after purchase

Ticket Delay- Tickets will be automatically sent 48 hours before show date

(Tickets purchased after the 48-hour mark will receive their ticket 1-2 hours before doors)

Will-Call- Tickets will be held at the Box Office for Will-Call pick-up
(Tickets purchased 1-2 hours before doors open, or thereafter will be Will-Call pick up only)

All Purchases should be made online to guarantee ticket(s)
(Mesa Amphitheatre cannot guarantee tickets will still be sold at door if the event sells out)

Tickets may be sold at door if the concert has not Sold Out
(Mesa Amphitheatre's Box Office is open 1-2 hours before door times)

Tickets can be scanned directly from your smartphone or can be printed

Ticket must be presented in PDF form or printed out to be scanned at door

All Attendees must have a ticket including infants & children

Tickets purchased from mesaamp.com 
can be picked up at the Box Office on the day of show with a valid ID

VIP experiences and packages are managed exclusively by a third-party provider

The Mesa Amphitheatre is not affiliated with or responsible for any VIP arrangements

For details or issues regarding your VIP Tickets, please refer to your confirmation email or contact the VIP provider directly

Presales give fans with codes the opportunity to purchase tickets before the general public

Codes don't guarantee tickets. Presale codes are always entered before you choose your tickets

Look for the Promotional Code Bar or link on your event to enter your presale code on our site

(Presale Codes are given out by Promoters, Artists, Radio Stations, or Venues via social media, newsletter sign-up, radio, ect.)

All persons and items entering the Mesa Amphitheatre are subject to search

Mesa Amphitheatre management reserves the right to refuse any item deemed a
potential safety or security risk or with the potential to be a distraction to the event being held

Mesa Amphitheatre is not responsible for any items left behind or items that were not allowed into the Venue

Mesa Amphitheatre is an Outdoor Venue Rain or Shine

Alcohol
Strollers
Animals
Illegal Substances
Re-Entry Upon Exit
Weapons of Any Kind
Outside Food or Beverage
Seating, Blankets, Towels, or Umbrellas
Bags, Purses, or Backpacks That Are Not Clear 
Professional Cameras / Audio Recording Devices

(See Bag Policy Below)

There is no on-site storage for unauthorized bags or items.
Please do not bring any of these items with you.

1 Factory Sealed Unfrozen Water per Person, up to 20 oz.

Clear Bags (Refer to Clear Bag Policy, below)

*These items are subject to change based on artist requests or safety considerations, we'll mention them on
our social channels and in NBYG emails if items are not permitted*

 

Clear Bag Policy
The Mesa Amphitheatre has a clear bag policy as follows:

Approved Clear Bags :
A clear plastic or vinyl PVC bag that does not exceed 12" X 6" X 12"

All bags will be inspected by security upon entry

(Exceptions will be made for approved medical bags or equipment, which will be inspected by security before entering)

ALL GUESTS ARE SUBJECT TO SEARCH AND/OR METAL DETECTION SCREENING

The Mesa Amphitheatre strives to accommodate the special needs of the patrons who attend events at our facility

If you have special needs and require a reasonable accommodation, please contact us directly at (480) 644-2560

The Mesa Amphitheatre is a general admission venue with a tiered lawn for seating unless otherwise stated

There are no fixed seats unless otherwise stated.

The Mesa Amphitheatre is located at 263 N Center Street on the southeast corner of University Drive and Center
Street in Downtown Mesa, on the Mesa Convention Center Campus

Google Maps

Main Street & Center Light rail Station is 1/3 mile south of the Mesa Amp, approximately an 8 minute walk

Free (limited) and Paid ($10 cash per car) on-site parking are available

The entry gates for General Admission are generally scheduled to open 1 1/2 hours prior to show time

VIP Early Entry times are based on the VIP package purchased, when applicable

Refer to your VIP package email for early entry time(s) and instructions

All shows will conclude by or before 10PM

Concessions are Available

Alcohol served with ID

 


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